UserHorn

A professional UserHorn - online helpdesk ticketing system features website feedback widget to receive quality feedbacks, organize the community, and to offer amazing customer service. This widget provides you with a roadmap for involving your customers either through a voting system or customer satisfaction ratings. Capturing feedback in the form of ideas, questions, and problems and discussing them with your customers ensure better customer loyalty. A website feedback widget offers several benefits which help you and your customers to build and develop a long-lasting relationship. Some of the advantages which one can expect from the widget are:- Customers can register their queries with your support team directly from your web portal and does not have to remember your contact info. It provides you with a platform to exchange vital info with your customers like product launches, tips, solutions to their problems etc…   You can customize the fields in the feedback...

An online helpdesk ticketing system offers your business an effective and efficient framework which take care of customer support ticket management and offer several other beneficial features to reduce the number of dissatisfied customers. This web-based ticketing system is easy-to-use by your customer's visitors and employees and offers a resolution to a problem within a few minutes. Some of the main features one can enjoy from a professional online helpdesk ticketing system like UserHorn Website Ticketing System are:- You can customize the home-page of the system as per your brand or idea. The support staff and the users can have an exchange of private messages in the system Once you register your account, you can use the system on any device. You can choose the URL for your support community that matches your own domain with SSL certificate (free and forever) The answers to the customer's issues appear instantly in a chat ...

For any business – no matter what its domain is, it is always important to provide precise solutions to customers and keep them following, until they get the right query for their services. Looking for the right type of online customer support system is the best decision to make to choose something different and advanced. Online customer support system and online helpdesk ticketing system from UserHorn help you in a number of ways. Their Website ticketing system and the best organization of knowledge about the company products and services will surely give you better results. Their main motive is to organize the knowledge base and its accessibility for all employees of the company and customers. Online customer support system is based on using the knowledge base – the latest module that allows you to make a valuable business asset – that is a knowledge base from topic in the community. It is the best source of support self-service of clients and helps visitors to qu...